Refund policy

Returns & Exchanges

• The incorrect product was delivered.
• The product has a genuine manufacturing defect.
• Contact us at sales@mypaperclip.co within 48 hours of delivery.
• Include your order number, delivery address, a brief description of the issue, and a photo of the product if it is defective or incorrect.
• Products must be returned unused, in their original condition and packaging, along with the original invoice.
• If approved, a replacement or exchange of equal value will be issued within 7 business days of receiving and inspecting the item.
• Return shipping costs are the responsibility of the customer.
• We will cover shipping costs for the replacement item.

Shipping & Returns Policy

• Requests submitted after 48 hours from delivery cannot be accepted.